Last updated: October 2026
The VA Claim Playbook (“we,” “us,” “our”) operates vaclaimplaybook.com. This policy explains what information is collected when you use the site, how it is used, and what choices you have.
We do not ask for, and you should never send us, your Social Security number, VA file number, medical records, or VA.gov login details.
Information we collect
Information you give us
If you use the contact form, we receive your name, your email address, and your message. We use it only to reply to you.
If you sign up for the free checklist, we receive your email address. We use it to give you the checklist and to send occasional updates about VA disability rules and pay rates. We do not share or sell it. You can ask to be removed at any time by replying to any email or through the contact page.
Information collected automatically
When you visit, our hosting provider and the services listed below may automatically record:
- Your IP address
- Browser and device type
- Pages viewed and time spent
- The site that referred you
The calculator
Numbers you enter in the VA disability calculator are processed in your own browser. They are not sent to us or stored on our servers.
Cookies and similar technologies
Cookies are small files stored on your device. This site uses:
- Essential cookies, needed for the site and its security features to work
- Analytics cookies, which help us understand how the site is used
- Advertising cookies, set by advertising partners to choose and measure ads
You can block or delete cookies in your browser settings. Parts of the site may not work as intended if you do.
Advertising
This site displays ads served by Google AdSense.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and other sites on the internet.
- You may opt out of personalized advertising by visiting Google Ads Settings.
- You can opt out of some third-party vendors’ use of cookies for personalized advertising at aboutads.info/choices.
- To learn how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services.
We do not control the cookies set by advertisers, and we do not see the information they collect.
Analytics
We use Google Analytics to measure visits and usage. Google Analytics collects information such as how often people visit, which pages they view, and what site they came from. This information is used in aggregate. Google’s privacy policy is at policies.google.com/privacy. You can install the Google Analytics opt-out browser add-on if you do not want your visits measured.
Service providers
| Provider | Purpose |
|---|---|
| Hostinger | Website hosting and server logs |
| Google AdSense | Advertising |
| Google Analytics | Usage statistics |
| Google Fonts | Delivery of the fonts used on the site |
| WPForms | The contact form |
| Wordfence | Security and protection against malicious traffic |
These providers process information under their own privacy policies.
How we use information
- To operate, secure, and improve the site
- To reply to messages you send
- To understand which guides are useful
- To display advertising
- To detect and prevent abuse
Sharing
We do not sell your personal information. We share information only with the service providers above, and with authorities where the law requires it.
How long we keep it
Contact form messages are kept only as long as needed to respond and for a reasonable period afterward. Analytics data is retained according to our Google Analytics settings. Server and security logs are retained for a limited time by our hosting and security providers.
Your rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you
- Ask us to correct or delete it
- Object to or limit certain uses
California residents have rights under the California Consumer Privacy Act, including the right to know, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To limit the use of your information for cross-context behavioral advertising, use the opt-out links in the Advertising section above.
Residents of the European Economic Area, the United Kingdom, and Switzerland have rights under applicable data protection law, including access, correction, deletion, restriction, portability, and the right to withdraw consent. Where required, we ask for your consent before advertising or analytics cookies are used.
To make a request, use the contact page.
The decision letter decoder
The VA decision letter decoder reads the letter you choose, or the text you paste, inside your own browser. The letter is not uploaded to this site, not sent to any third party, and not stored. We never see it. Closing or refreshing the page clears it.
Children
This site is not directed to children under 13, and we do not knowingly collect personal information from them.
Links to other sites
Our guides link to VA.gov and other external sites. We are not responsible for their content or privacy practices.
Changes
We may update this policy. The date at the top shows when it was last changed.
Contact
Questions about this policy can be sent through the contact page.